Nelson City Council

Security will help to limit the problems that can arise during an event, both for staff and patrons. Professional, friendly but firm security staff can prevent confrontations and add to a good safe atmosphere.

When deciding the appropriate type and numbers of security staff, consider the type of event, the expected numbers and crowd, potential security concerns, the site itself and the hours of operation.Can we give a ballpark number needed for a particular kind of event? Or who can help decide?

Consider the role of the security team in providing crowd management, searches, public safety, asset protection and cash security.

Security teams should be included in communication systems allowing them to communicate efficiently with the event manager, health and safety crew, police and emergency services.

Patrons need to know in advance if certain items are prohibited at an event. Rules and Regulations need to be clearly outlined on promotional materials and clearly displayed at entry points.

Searches of patrons and their vehicles, and confiscation of items are often necessary, but can cause hostility. Options may be offered, including returning the property to their vehicle, or tagging items and returning them later.

Security staff must be clear about refusal of entry and eviction procedures. These should be supported by the event manager, police and other relevant stakeholders.

First aid and safety teams

Provision of first aid/emergency medical services is crucial at medium-large events, or at any event where there is potential risk to participants, officials or the public.

First aid services should be in a visible, sign posted location, and workers should wear obvious uniforms.

St John Ambulance services are highly skilled at providing medical care at events. They can recommend the kind of coverage you will need. Payment is arranged in advance, and depends on the service provided. They will expect to discuss this with you. The service must be booked early and at the latest, 14 days in advance.

First aid services need to be included in the communication system, allowing them to communicate efficiently with the security staff, event manager, health and safety crew, police and other emergency services.

At some events, teams of youth workers and other trained staff can attend to help reduce problems, but may not be equipped to provide the level of medical care that First Aid services do. However, such teams can work alongside First Aid, security and the Police to supervise and support those who are becoming, or are already intoxicated from alcohol or other drugs. These teams have proved to be very effective in reducing alcohol and other drug-related harms and keeping young people safe.

All services should be promoted and patrons should be encouraged to seek help for themselves and others if problems occur.

Useful safety contacts

St John Ambulance

Telephone: +64 3 546 9445

HYPE (Help for Young People at Events)

Telephone: +64 3 546 5396

Emergency procedures

Developing effective risk management plans that include hazard identification, and evacuation procedures is essential. A written plan should be provided to all those working on the event, the police and other emergency personnel. In case of an emergency, the roles of the police and emergency personnel need to be clearly defined prior to the event. Your local civil defence officer, fire service, or police can help you with these plans.

Useful emergency contacts

Civil Defence Emergency Management

Telephone: +64 3 546 9500

Nelson Police

Telephone: +64 3 546 3840

Nelson Fire Services

Telephone: +64 3 546 2100