Nelson City Council

How to pay your Council rates and other bills

You can pay  your Council charges in several convenient ways. Follow the instructions and links for the method you prefer.

Telephone and Internet banking

You can make any payment to Council using telephone or internet banking, as long as you reference what you are paying. Please enter the details of your internet banking payment as requested using the fields below:

Payee name

Nelson City Council

Payee Account No

030703032505500

Details to appear on payee statement

In the Code field, please indicate the reference number from your statement, invoice, or ticket as below:

Rates payment - Valuation Roll number

Water payment - Customer Billing number

Consents - Customer number such as RM123456 or BC123456

Library Fees and Charges - Library card barcode number

Marina or debtors - Customer number

Parking tickets -

• Particulars = Infringement No
• Code = Registration No
• Reference = Name

In the Particulars field, please put your surname then your initials.

By credit card online

You can pay many bills online via Westpac and a secure interface. There is a fee associated with this. Pay online now.

Easy Pay direct debit

Easy Pay is a direct debit system that allows you to pay  bills automatically from your bank account. Payments can be made weekly, fortnightly, monthly, quarterly or annually. It ensures your accounts are paid on time and for the correct amount. If the amount to be charged changes, Council will advise you of the new payment amount (this does not occur for those paying by direct credit). If the due date falls on a non-business day, the payment will be made on the evening of the next business day. Rates Easypay covers both Nelson City Council rates and water payments if requested.

How to join EasyPay

Complete an EasyPay form (we use the Rates form for water and other direct debit payments as well as for rates):

• Download the EasyPay form (PDF @ 360KB). You can type into the form or print it out and return it signed to us; or
• Email us - rates@ncc.govt.nz and we will post out an Easypay form

When you join the Easypay system you will receive a letter confirming your payment amounts, commencement date and frequency of your payments.

On payment days, the money you owe will be automatically paid out of your bank account. All transactions will show up on your regular bank account statement. The Council will amend the amounts debited from your account each year without further action on your part. You will be notified of all changes in advance.

To make changes to your direct debit

Once set up on direct debit this can be altered by contacting us. The most common reasons are:

• Change of bank account: When changing any bank account (even if just the suffix) details a new direct debit form needs to be completed, signed and sent to us for action.
• Cancel a direct debit: Contact us no later than 2 working days before the payment is due.
• Stop one direct debit and transfer to a new property (buying and selling a property): If the bank account details are the same as the existing direct debit we can transfer the direct debit to a new property.
• Add a new property to an existing direct debit: If the bank account details are the same as the existing direct debit we can add a new property this.
• Change direct debit payment frequency: Contact us and we can amend this for you.

More about paying your rates

Read more about when and how to pay your rates

By post or in person - Cash, EFT-POS or cheque payments (post only cheques, please)

Cash, EFT-POS or cheque payments can be made at any of Council's offices. Cheque payments sent by post should be addressed to:

Nelson City Council
PO Box 645
Nelson 7040